Refund, Resend and Returns Policy

This refund policy is to be used as a resource by dropshippers who work with vynovanexus.com (VN)

Please review the following policies carefully.

ALL DISPUTES SHALL BE OPENED ON VN. OTHERWISE, VN WILL BLOCK YOUR ACCOUNT PERMANENTLY.

VN offers a quicker dispute solution and will appreciate it a lot if you provide:

a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video.

b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.).

c. The products need to be returned to VN if our Dispute Team asks for a return in Disputes.